DELIVERY AND RETURNS

Delivery Information 


Standard delivery is £3.95. Delivery is free for orders over £100.


All our deliveries are dispatched within 24 hours (one week day) of your order and take 2-3 working days via royal mail postal service. Where longer delivery times are required you will be informed. 


If you’d prefer to receive your good by next day delivery you can notify us at point of order and you will receive your order by Carbon Neutral DPD for £6.


Returns Policy 


If you change your mind about your purchase, please return, unused to us within 14 days and we will offer you an exchange or a full refund. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. 


We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost. Please ensure you have sufficient insurance cover especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit. Any import duties that may arise for shipping and returned items will need to be covered by you.  


For refunds please email us on: hello@sustbeauty.com    


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