DELIVERY AND RETURNS

Delivery Information 

Standard delivery is £3.95 but if your order is more than £100 we will deliver to you for free. 

We make sure all orders are dispatched within 24 hours and they take  2-3 working days to get to you via the Royal Mail postal service

We strive to be repsonsible and sustainable in everything we do so don't offer a next day service in order to keep the cardon footprint lower for all of us. 

Please note we only deliver within the UK and Ireland, sincere apologies to all out international friends but we just don't think it's responsible to ship beyond this territory. 


Returns Policy 

If you change your mind about your purchase, please send it back to us unopened within 14 days and we will offer you an exchange or a full refund. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed. 


We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost. Please ensure you have sufficient insurance cover especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit.


For refunds or any other questions please do contact us directly at hello@sustbeauty.com    


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